Text by: Rose Michael – Knowledge Officer – EENA

Technology in public safety is always advancing. So that we can keep up to date, the EENA Conference will cover all the latest innovations, lessons learnt and next steps for driving change for citizens’ safety. Over three days – 6-8 October 2021 – we’ll be discussing everything from the implementation of Next Generation 112 (NG112) and emergency apps to the latest research in the field of emergency response.

The way we communicate with each other is constantly transforming and communicating with emergency services is no exception. To respond to citizens’ needs and prevailing legislation, emergency organisations are increasing the number of means to access emergency services. By modernising emergency communications, citizens will be able to share text, video and additional data. Successful implementation also means ensuring that lifesaving data like accurate location information are efficiently transferred to the appropriate emergency call centre. So how do we go about ensuring that Next Generation 112 addresses today’s needs?

Emergency apps are often used by citizens to get urgent help. But currently, their use may often be restricted to one country or region. That’s where the PEMEA architecture comes in: to ensure that borders do not stop people from accessing urgent help. What are the best practices for implementation? And how can different technologies help to make emergency services more accessible?

We will be answering these questions and more at the EENA Conference 2021. To bridge the gap between research and practice, there will also be a dedicated Research Corner in partnership with ISCRAM (Information Systems for Crisis Response And Management). This unique session will provide the opportunity for different researchers to present their latest findings and for emergency services professionals to connect with them and share their needs. Join us in Riga, Latvia from 6-8 October 2021!